Crisis Management and Business Continuity

by

When a crisis hits, we need to ensure that our organisation is prepared for it. In this course, we look at how to keep a business afloat during a crisis, how to effectively communicate with your colleagues, and how to manage the aftermath. Resilience is key!

£100 +VAT

4 CPD hours

120 days’ access

Use ACPD101 for 10% off any purchase.

Crisis Management and Business Continuity

£100 +VAT

4 CPD hours 120 days’ access
Use ACPD101 for 10% off any purchase.

Crisis Management and Business Continuity

This course is not currently available. To find out more, please get in touch.

This course will enable you to

  • Prepare for a crisis
  • Keep your organisation afloat
  • Communicate effectively with stakeholders
  • Manage the aftermath of a crisis

About the course

Not that long ago, we were all battling through a crisis. Since then, for some organisations, it’s been battle after battle. With sudden changes occurring all around the world, it’s important to ensure that your organisation is equipped to deal with the whiplash of a disaster.

In this course, we look at the different ways that you can prepare for a crisis, so that you have every angle secured. We consider how we can communicate in an effective and reassuring way, and how to make the tough decisions that keep a business above water. This course, will give you a solid understanding of how to lead your colleagues through a crisis.

Contents

Preparing for crisis

What constitutes a crisis?
Developing teams and taskforces
Understanding stakeholders
Protecting your ethics

Creating a business continuity plan

Mission-critical planning
What to include
Assessing risks and vulnerabilities
Getting creative
Testing the plan
Why plans fail

Keeping the business going

Taking action
The crisis management process
Crisis management skills
Being agile
How individuals respond to crisis

Communicating during a crisis

How communication makes a difference
Principles of crisis communication
As the crisis unfolds
Listening to others

Emerging from crisis

What happens next?
Assessing the damage
Supporting staff and other stakeholders
Rebuilding trust

How it works

Author

Anna Faherty

Writer, lecturer and consultant working across the publishing, museum and charity sectors.