Client KPIs for Accounting Practices
By: Ross Maynard | Posted on: 16th May 2025
Client satisfaction is key to long-term success for accounting practices. Measuring it starts with the right KPIs, and there is a particular set of client…
The ESG Opportunity for Mid-tier Firms
By: Julia Penny | Posted on: 9th May 2025
One of the most talked about areas of growth is ESG (environmental, social and governance), but it is still an emerging area. The ICAEW has…