Business Performance Management
Business Performance Management (BPM) is a powerful tool but making it work for your organisation can be difficult. This course explains the essentials of BPM, and shows how data analysis, effective structures and problem solving contribute to improving performance.
£100 +VAT
Business Performance Management
£100 +VAT
Business Performance Management
This course is not currently available. To find out more, please get in touch.
This course will enable you to
- Understand the basics of business performance management (BPM) and the relationship it has with organisational strategy
- Understand the dynamics of your business by exploring organisational models
- Learn about the value of data and how to present it in the most helpful way for BPM
- Create agile team structures that maximise the effectiveness of performance management
- Improve business performance by identifying and dealing with a problem’s root causes
About the course
Business Performance Management (BPM) plays a crucial role in enabling organisations to achieve their goals. But BPM is a huge undertaking and deciding how to successfully implement it in your organisation can be a difficult task.
This course explains the essentials of BPM, and helps you to create the right measures. You will learn how to collect accurate and useful data and to analyse it. Finally, the course will help you create a team structure to manage the process efficiently.
Contents
Establishing the objectives
What is business performance management?
The fundamentals
Why we need to manage performance
The role of management
The purpose of the organisation
Setting objectives
What is strategy?
Making measures
Making measures
From objectives to measures
Management by the numbers
Business excellence
Critical success factors
Selecting performance measures
Analysing data
Studying the data
Bad analysis leads to bad decisions
The three measures
Creating process output and in-process measures
When things go wrong
The management report
Creating a structure
A suitable structure
Beginning to build
Forming a team
Holding weekly meetings
The tools we need
Creating and developing teams
Improving business performance
Improvement culture
The right tools
Problem and goal statements
Getting involved
Root cause analysis
Working out solutions
Testing and implementing solutions
Parting words
Getting started
How it works
Author
Ross Maynard
Ross has worked as a consultant and trainer for over 20 years, specialising in finance processes, management information and performance measurement. He supports organisations to understand their processes; facilitates improvement teams; and supports staff to work together as a team to deliver tangible and sustainable improvements.
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