Lean Process Improvement
Lean centres on encouraging skilled and motivated people across the organisation to work together to improve the efficiency of processes. Understand the concepts at the heart of the lean philosophy, and consider its application within your organisation.
£100 +VAT
Lean Process Improvement
£100 +VAT
Lean Process Improvement
This course is not currently available. To find out more, please get in touch.
This course will enable you to
- Understand the benefits of the lean philosophy
- Establish the starting point and stages in a lean improvement project
- Define value stream mapping (VSM), and the outcome you wish to achieve in an improvement project
- Understand the principles of good process design and the key tools of lean improvement
- Structure your organisation’s lean improvement efforts, including the composition of an improvement team and the stages that the improvement team should work through
About the course
Lean is a philosophy. It centres on encouraging skilled and motivated people across the organisation to work together to improve the efficiency of processes. It allows us to create a system where we can use time we used to spend rectifying mistakes on more profitable activities.
The approach has gained tremendous traction over the last 15 years, and organisations all over the world are now applying the principles of lean improvement. Nevertheless, lean remains something of an enigma – many people do not fully understand its core philosophy. The efficiencies gained from lean improvement can be used to serve more customers and develop new products and services.
Now enhanced with additional case studies and video interviews with the author, this course will help you to understand the concepts and beliefs at the heart of the lean philosophy, and to think through its application within your organisation.
Contents
What is lean?
The history of lean
What is lean?
Why choose lean?
People vs tools
The doctrine of marginal gains
Five principles of lean
Principles of the lean philosophy
The lean improvement plan
The improvement team
Customer value and waste
The voice of the customer
What does the customer want?
Defining value
Work that doesn’t add value
The nine wastes
Cost impacts of waste
Lean in the real world
Mapping the value stream
Defining the value stream
Value streams
The voice of the process
Value stream mapping
VSM symbols
VSM tips
Problem statements and goal statements
A culture of improvement
Creating the right culture
Getting the most from your team
Empowering and engaging people
Measuring success
Resistance to change
Overcoming resistance
Reviewing problems
Improving the process
Process problem analysis
Lean improvement tools
Lean process design principles
Testing solutions
Creating the right structure
Creating a structure
Structural elements
Coordinating the process
Improving the improvement team
Developing an improvement plan
Dealing with difficult issues
Closing the project
Making time for improvements
Getting started
Final thoughts
How it works
Author
Ross Maynard
Ross has worked as a consultant and trainer for over 20 years, specialising in finance processes, management information and performance measurement. He supports organisations to understand their processes; facilitates improvement teams; and supports staff to work together as a team to deliver tangible and sustainable improvements.
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