Outsourcing

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Outsourcing has seen a rise in significance in recent times. This course will help you discover the benefits and problems involved and what it takes to develop and sustain effective outsourcing relationships, helping you decide if it will work for your organisation.

£100 +VAT

4 CPD hours

120 days’ access

Use ACPD101 for 10% off any purchase.

Outsourcing

£100 +VAT

4 CPD hours 120 days’ access
Use ACPD101 for 10% off any purchase.

Outsourcing

This course is not currently available. To find out more, please get in touch.

This course will enable you to

  • Consider the true benefits and problems associated with outsourcing and whether outsourcing is right for you
  • Clarify the role that outsourcing could play in your organisation
  • Prepare an effective outsourcing contract
  • Be aware of the ways in which you can monitor your outsourcing
  • Understand the practicalities involved in developing and maintaining an outsourcing relationship

About the course

Outsourcing can mean many things but the simplest explanation is that outsourcing is asking another company to do a job or perform a service that your company could do, but for some reason, chooses not to do. The main driver for outsourcing is normally cost; to decrease the cost of production of goods or decrease the cost of providing a service.

This course takes a detailed look at outsourcing. You’ll discover the real benefits and problems of outsourcing, and whether if it will work for your organisation. You’ll gain an understanding of what should be included in an effective outsourcing contract and what it takes to develop and sustain good outsourcing relationships.

Contents

The basics

Why outsource?
What is outsourcing?
Common barriers
Sustainable competitive advantage
The value chain

The benefits and problems

Reasons for outsourcing
Costs
Indirect costs of outsourcing
Savings
Indirect benefits of outsourcing
Finding the worth
Using the “wrong” outsourcing company
Outsourcing the wrong things

Controlling outsourcing

Outsourcing contracts
The balanced scorecard
The contract breakdown
Contract completion
Termination for convenience
Life after termination

Practicalities

Working with outsourcers
Finding potential suppliers
Cutting the list of potential suppliers
Competitive procurement or sole sourcing
Contents of the RFI and RFP
Confirming supplier health
Evaluating the RFT
Issues with transitioning
Choosing contracts
Contents of the SLA
Benchmarking
When to use benchmarking

How it works

Author

Alan Lewin

Writer and teacher for audit, corporate governance, money laundering and information system strategy.