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Course

Lean Process Improvement
Lean centres on encouraging skilled and motivated people across the organisation to work together to improve the efficiency of processes. Understand the concepts at the heart of the lean philosophy, and consider its application within your organisation. -
Course

Key Performance Indicators
What makes good KPIs and how do you create them? This course will take you through the foundations and support KPIs need to ensure they are reliable and measurable.
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Course

Business Performance Management
Business Performance Management (BPM) is a powerful tool but making it work for your organisation can be difficult. This course explains the essentials of BPM, and shows how data analysis, effective structures and problem solving contribute to improving performance.
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KPIs for SMEs
Updated for 2024/25. There are many different KPIs that can be used to monitor performance so it’s important to identify the ones that are most relevant to you. This course looks at useful KPIs for SMEs in different areas and how to use them to improve your business. -
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KPIs for Practices
Accountancy is a profession based on expertise and knowledge, so developing key performance indicators (KPIs) for a practice requires a particular approach. Whatever the size of your practice, this course will help you develop the right KPIs to improve performance.