Frequently Asked Questions

Immediately after payment. Your CPD will appear in your Dashboard under “Active.” To access it, click your initials in the top right of the website (or tap the three-line menu on mobile).

If you need more time to complete your course, we may be able to extend your CPD access. Contact our support team here. In many cases, we can arrange an extension, depending on the course and your progress. It’s best to get in touch before your access period expires.

An Annual Licence gives you 365 days of unlimited access to all of our CPD resources, plus exclusive licence holder content including: 

  • Webinars 
  • 15-minute CPD Bites 
  • 1-hour modules 
  • Weekly CPD Spotlight email 
  • Videos 

Learn more on our licence pages, here. 

Yes! We offer team subscriptions for businesses and practices. Find out more about how we can support your team’s CPD if your are a business here, or a practice here.

Not yet – but we’re working on it! Currently, all CPD must be completed online via your dashboard. 

However, some courses include downloadable summaries or key takeaways you can use to refresh your memory offline. We are actively developing a mobile app that will enable offline access in the near future. 

Yes. Creating an account is free and required to access your CPD resources and certificates.

It happens! You can reset your password here.

You can change your username and password, or your location, with AccountingCPD by visiting your Dashboard and clicking on ‘Update my details’.

If you would like to remove your account with AccountingCPD, please email customerservice@accountingcpd.net with the subject line “Remove account”. Please include your username and the email address that your account is registered to.

In accordance with GDPR, we can only delete an account if the request comes from the same email address to which the account is registered.

For more information on your privacy and rights, please see our Privacy Policy.

Our support team is here to help. If you run into any issues, visit our Contact page to reach us by email, phone, or live chat.

First, try resetting your password here. Still stuck? Contact us, we’ll get you back in.

Please Note: You need to log in with your Username, not your email address (unless you set that as your username).

Make sure you’ve completed every quiz, scenario, and discussion.

In the left-hand menu, each section shows a blue ring — check for any that aren’t fully filled.

Not Completed

Still having issues? Contact us and we’ll help.

Yes. You can download a receipt of any purchase from your dashboard by clicking the ‘Orders’ tab. It will also be emailed to you shortly after your purchase.

Yes, we accept invoice payments. You can request an invoice via this form, or if you want to chat with us, use the Contact page

Our payments are processed via Stripe and we accept: 

  • Link, Google Pay, and Apple Pay 
  • Visa (Credit, Debit, Electron) 
  • MasterCard, Eurocard, Maestro 
  • JCB, American Express, Solo

First, double-check your card details and billing address. If you’re still having trouble, contact us through our Contact page.

Refunds and exchanges are given at our discretion. If your course doesn’t meet your needs, we’re happy to swap it for something more relevant – just contact us via email, livechat, or phone. 

AccountingCPD is a leading online resource for verifiable accounting CPD. For over 20 years, we’ve helped accountants stay up to date, grow their skills, and progress in their careers. Whether you’re preparing for a promotion or learning something new, we’ve got the CPD to support you.

Yes. Your details are secure with accountingcpd.net. We do not share your data with third parties, and only use it to manage your account and orders. You can view our full Privacy Policy here.

You can unsubscribe from marketing emails anytime by updating your preferences here.

AccountingCPD has a full list of Terms and Conditions available for your viewing.

CPD stands for Continuing Professional Development. It’s the process of maintaining and improving your skills, knowledge, and professional performance throughout your career. Most accounting bodies require CPD to ensure their members stay competent in a fast-changing world. 

CPD ensures that accountants stay up to date with changes in standards, legislation, and best practices. It’s also a professional obligation. Most accounting bodies require members to complete CPD each year to retain their membership and uphold public trust in the profession. 

The number of CPD hours required varies depending on your professional body. Most require between 20–40 hours per year, with a mix of structured (verifiable) and unstructured (non-verifiable) learning. It’s essential to check with your institute for the exact number and breakdown. 

Here’s a brief overview of CPD requirements from some of the major professional accounting bodies: 

  • ACCA (Association of Chartered Certified Accountants): Members are typically required to complete 40 units of CPD annually, comprising 21 units of verifiable CPD and 19 units of non-verifiable CPD. accaglobal.com 
  • ICAEW (Institute of Chartered Accountants in England and Wales): CPD requirements are categorized based on the nature of work. For example, Category 1 members in practice need to complete 40 hours of CPD annually, with at least 30 hours being verifiable. icaew.com
  • CA ANZ (Chartered Accountants Australia & New Zealand): Members must complete 120 hours of CPD over a three-year period, with a minimum of 20 hours each year. At least 90 hours should be verifiable.  
  • Chartered Accountants Ireland: Members are required to undertake CPD to maintain professional competence, with specific requirements depending on their role and responsibilities. charteredaccountantsanz.com
  • CIPFA (Chartered Institute of Public Finance and Accountancy): Members must complete a minimum of 20 hours of learning within a 12-month period, including at least one hour of ethics-related verifiable CPD. cipfa.org
  • ICAS (Institute of Chartered Accountants of Scotland): Members are expected to undertake CPD activities relevant to their role, ensuring they maintain professional competence. Specific hour requirements may vary.  
  • CIMA (Chartered Institute of Management Accountants): Members are required to undertake CPD activities that maintain and develop their professional competence. The focus is on the relevance and outcomes of the CPD activities rather than a set number of hours.  

Please note that CPD requirements can vary based on factors such as your role, industry sector, and whether you’re in public practice or business. Always refer to your professional body’s official guidelines to ensure compliance. 

Verifiable CPD is structured learning that can be backed up with evidence — like a certificate, registration, or participation record. This includes online courses, webinars, workshops, and formal training. 

Non-verifiable CPD, on the other hand, includes informal activities like reading articles, watching videos, or self-reflection. While it helps expand your knowledge, it doesn’t produce a formal record. 

Most professional bodies require a mix of both, but usually with a minimum number of verifiable hours. 

Want to learn more? Read our blog on verifiable vs non-verifiable CPD 

Absolutely. Online CPD is flexible, accessible, and recognised by most professional bodies. All accountingcpd.net courses, webinars, and qualifications are fully online and verifiable. 

You can track your CPD using your professional body’s tool, a spreadsheet, or a dedicated CPD tracker. 

With AccountingCPD, your CPD hours are automatically logged in your Dashboard. You can download certificates of completion anytime, and, uniquely, you can also log external CPD you’ve done elsewhere, whether it’s online or offline. 

This means you can manage all your CPD in one place and generate a single, consolidated certificate for your entire year, making compliance and reporting simple. 

CPD is any activity that helps you develop professionally – whether it’s a technical update, leadership training, ethics workshop, or industry-specific learning. The key is that it’s relevant to your role and contributes to your professional competence. 

Requirements can vary between professional bodies, so it’s always best to check what your specific institute accepts. 

That said, all accountingcpd.net resources are designed to meet the criteria for verifiable CPD and are accepted by most major bodies, including ACCA, ICAEW, CIMA, and more. 

Start by identifying the skills you or your team need to develop, whether that’s keeping up with technical standards, improving soft skills, or preparing for a new role. 

If you’re planning your own CPD, programmes like the Accountants’ Update Programme make it easy. You’ll get a full year of structured, verifiable content, released monthly, so you stay up to date without hassle. 

If you’re managing a team, AccountingCPD offers Team Licences, complete with progress tracking and team management and reporting tools. It’s the smart way to develop skills across a practice or department.